We designed them all to make work, work better for people. For the description of each field in the advanced settings, see the ServiceNow documentation. Learning Build skills with instructor-led and online training. Overview. Although it started as an IT service management company, it's grown to connect people, functions, and systems across organizations. In this version there are, over 30 accessibility related updates, new support for Windows Search in specific versions of Windows, better handling and tracking of locked VHD (x) containers, and resolved various issues. From humble beginnings to becoming an enterprise with more than 20,000 employees globally, ServiceNow has been through a lot of changes since its founding in 2004. On September. Work-study program offers high schoolers a start in tech. ServiceNow allows users to manage their teams, projects, and customer interactions using a variety of different plugins and apps with which it easily integrates. Skip to page content. ServiceNow customers recommend the following to help you gain a solid understanding of your business objectives. Meet the Now Platform Vancouver release: GenAI, security, and agility. 0. What it’s like to work in data science at ServiceNow. Learn More Learn More Register for early release Upgrade to the latest family release before market launch. Pros: Relatively fast responses. Minor Release Version 2021. Gain new ServiceNow skills and fresh insights into the power of digital transformation. To learn about securing ServiceNow, see Connect ServiceNow to Microsoft Cloud App Security. 4. Klicken Sie im TeamViewer (Classic) auf Hilfe -> Auf neue Version prüfen, um ein Update durchzuführen. ServiceNow Service Catalog allows your organisation to request IT and other corporate services through a familiar, easy to use enterprise storefront. Built on the Now Platform, the CIO Dashboard app features a user interface powered by the Next Experience and key. And ServiceNow's announcement of the "Vancouver" update to its software platform, expected Wednesday, could be a catalyst for NOW stock. ServiceNow’s Orlando release introduced Now Intelligence, a set of features that strengthen ServiceNow’s lead in the AI-powered IT service management (ITSM) and digital transformation space. The Kelverion Integration Module for ServiceNow provides a powerful integration capability for writing Azure Automation and SMA runbooks as well as being usable in PowerShell scripts. To enable versioning, click the Enable versioning related link in the Scripted REST API. More than half of employees now expect their employers to. Wenn Sie die Fehlermeldung Unable to connect - Reason unknown (Verbindung nicht möglich: Grund unbekannt) erscheint, führen Sie bitte ein Update Ihres TeamViewer (Classic)s auf die neueste verfügbare Version durch. Pro-tip : Create separate custom search engines for environments you use often! For example, try the keyword “ devtable ” instead of “ table ” to do the same query in your dev environment!To enable versioning, click the Enable versioning related link in the Scripted REST API. Staying current will help achieve business outcomes and stay up to date with the latest ServiceNow environment. Join us for innovative speakers and breakout sessions, focused on helping you bring intelligence to every corner of your business. The ServiceNow business model is based on providing products using SaaS cloud computing software. It enables ServiceNow users to deploy virtual machines and perform basic Day-2 operations on their CMDB assets. You can also compare the local. Security Incidents. ServiceNow Inc. At its most basic, release management describes overseeing the development, testing, deployment, and support involved in designing and releasing software. springframework library is upgraded to version 5. Reduction in the number of API calls between your ServiceNow instance and Terraform Cloud; Enhancements to ServiceNow ticket comments and Terraform configuration testing » Execution mode. What we've built is a UI action named Include in Update Set that allows you to force a record (whatever record you're currently on) into an update set. 0 are available with new data ingest options and. If you are on older versions of the Flexera Integration app, visit the Flexera Integration page of the ServiceNow Store where you can not only upgrade to the latest version but also obtain the most current. , home of the sitcom “The Office. You can compare a version to the current version for any customizable object that a user has modified, such as a form layout or business rule. ServiceNow is an American software company founded in 2004 that allows customized software applications for varied business processes. SANTA CLARA, Calif. Rev Up Productivity. Please check the ServiceNow Schema Changes before upgrading to Quebec. Get Started Learn More Upgrades best practices Find out how to make your upgrade. Description. Updated versions of the ServiceNow SecOps App v2. At. Pairing best-of-breed datacenters and digital workflows to modernize IT. Till now, the platform has released 28 versions since its inception, each with new products, applications, and fixes for previous releases. ServiceNow recently declared its latest deliverance of Kingston, which is regarded as the brand-new version in the long-drawn line of software. There are details on ServiceNow ITSM, ITOM, Security, HR, and more. W-11913979 The org. Setting. 0 (October 19, 2023) Behavior changes. The display sequence is controlled in a Service Catalog Item using which of the following? A. Company News. 1. . 4. Version 2. Install Power BI Connector on Your ServiceNow Instance. Es bietet eine Cloud Computing Plattform, mit der Unternehmen. The world is experiencing a seismic shift from the obsolete "business process evolution" to the new "workflow revolution. 2. This latest platform release includes an array of new features, enhancements, and bug fixes across various applications, providing organizations with a significant range of considerations when planning their upgrade. Available versions. 7. As simple to use as the commercial applications to which people have grown used in their everyday lives, employees and consumers may use ServiceNow to obtain answers and complete tasks. Vancouver is the latest version of ServiceNow which was released in Q3 2023. " Companies across industries are facing once-in-a-generation challenges. >. Put humans in the loop to generate real value from generative AI. On Thursday, August 10th, 2023, we will release a new feature for Talkdesk ServiceNow Connector™. Quick Tip: How to Find Which Version of ServiceNow You're On. For example, once ServiceNow version 'Quebec’' goes out of support, the VMware Carbon Black Cloud app will also stop supporting ‘Quebec. Significant performance improvement for the import of data from FlexNet Manager Suite to ServiceNow. ServiceNow developer instance was launched, to promote the use of ServiceNow and to provide the resources, so that the developers/administrators can learn, build, enhance andEmployee Center is available with these ServiceNow products. ServiceNow is a Magic Quadrant Leader for Low-Code for the fourth year. Provide a personalized and secure platform for employees to access all the information, tools, and support they need, while reducing complexity and improving productivity. When these. Learn More. Learn More. 0 included in the Splunk App for Content Packs v2. 1. Empower business users with codeless flow components built for reuse. VS Code Extension Six months after initial release, the ServiceNow Extensions for Visual Studio Code has reached version 1. Wenn Sie die Fehlermeldung Unable to connect - Reason unknown (Verbindung nicht möglich: Grund unbekannt) erscheint, führen Sie bitte ein Update Ihres TeamViewer (Classic)s auf die neueste verfügbare Version durch. g. ServiceNow Integration with Data Platform . ServiceNow is a Magic Quadrant Leader for Low-Code for the fourth year. For example, by implementing Workflows instead of Executions Plans and Approval Rules. Documentation Find detailed information about ServiceNow products, apps, features, and releases. * A pre-built knowledge base of dashboards and reports that deliver real-time visibility into your environment. It’s no coincidence that we framed our purpose in this spirit: to make the world work better for everyone. Read the release notes to learn about the release, prepare for yourDocumentation Find detailed information about ServiceNow products, apps, features, and releases. Wir raten dringend, nach Möglichkeit die aktuelle Version von TeamViewer (Classic) zu verwenden, da ältere Versionen generell nicht mehr aktualisiert werden. 1) Innerhalb einer Fernsteuerungssitzung haben Sie die Möglichkeit, ein Remote Update über die Toolbar durchzuführen: Klicken Sie dafür direkt auf Remote Update: Oder Sie wählen dafür Aktionen --> Remote Update aus: 2) Update auf Ihrem. Click the “Profile Icon” in the upper right-hand corner and sign in. The correct way to access the “ current ” object in a Script Include, is to pass it into the function you’re calling (and preferably, to use a variable name within the method other than “ current ”). Read More. There’s never been a more exciting time for digital transformation. 0 of the Content Pack for ServiceNow was released on July 13, 2023. Integration Hub is part of Automation Engine–the most complete and cost-effective integration and automation solution for ServiceNow. Sintonízate para ver los aspectos más destacados y las demostraciones en profundidad cubiertas en 10 sesiones de transmisión. Read More. Um Ihre Remote Access Lizenz verwenden zu können, ist es erforderlich, die neueste Version von TeamViewer auf beiden Seiten der Verbindung zu installieren. Summary. Before starting your upgrade journey. The best practice to remediate this issue is to upgrade your instance with the patch as soon as possible. Any improvements and fixes made are included in the change logs. Click on “Manage Settings” and update your information. After an upgrade, you want to go to the Upgrade Monitor (Left Nav Bar > Upgrade Monitor). TFLN-1009. The Connector for ServiceNow version 3. ServiceNow is a fast-growing service management provider that went public in 2012. March 23, 2022. For example, by implementing Workflows instead of Executions Plans and Approval Rules. Large community also means the channels can “flow” very fast, and some things are missed. ’VMware takes care to allow your personal information to be accessed only by those who really need access in order to perform their tasks and duties, and to share with third parties who. do, in your instance. This module can be used standalone or with Azure Automation. To view security patch and security hotfix release notes, log into support. Learn how to personalize, amplify, and accelerate your time-to-value with ServiceNow Impact through an immersive digital experience. Enhanced the Incident Alert Action to time bound the rest API search that populate values in the account dropdown. See All Sessions Now Platform Innovations Tune in to catch in-depth highlights and demos covered in 10 broadcast sessions. Posted on March 20, 2023. Upload the Perspectium for ServiceNow update set (. To view details about your ServiceNow instance that is providing data to Observer, hover the Observer for ServiceNow logo on any Observer page. Upgrading to a new release introduces a wealth of new features, we invite you to join our August webinar: Vibrant Innovations: ServiceNow Platform Vancouver Release. September 22, 2023. press@servicenow. Click the name of the update set you uploaded in Step 3. ServiceNow users can find the software useful within security, operations, customer service, HR and other industries. Instead, it's a good idea to switch to the Enterprise equivalent, at least for all new development. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the. December 09, 2022. The Now Platform Madrid Release builds on Fred’s vision, with new mobile experiences that take full advantage of the native. SAM normalization processes match software installation data—aggregated into discovery models—to a central content library of recognized software. 47802. It is designed based on ITIL guidelines to provide service-orientation for tasks, activities, and processes. Release Notes and Upgrades. To improve your IT and enterprise service management with a powerful range of capabilities, you need to: Correctly approach the implementation roadmap. About ServiceNow. 3 Must-Do Preparation Actions for ServiceNow Revamping. The latest version of ServiceNow was just released and with version 5. Code. Browse our resources to see how the Vancouver release delivers for your organization. Resuelve los desafíos empresariales más difíciles con las innovaciones de la versión Vancouver de Now Platform ® . September 25, 2023. Impact Accelerate ROI and amplify your expertise. Read on for more info, or click that link to download the tool from the Chrome extension store. In this article, we’ll help you navigate the official. Optimized cost to serve through platform consolidation. ServiceNow release new version each year. The San Diego release features advanced hyperautomation capabilities and a. — September 16, 2021— ServiceNow (NYSE: NOW), the leading digital workflow company that makes work, work better for people, today announced the Now Platform Rome release. Think about the capabilities you need to segregate users and/or data to meet your business needs and regulations, such as data sovereignty. ServiceNow Blog. The ServiceNow tenant must have the Multiple Provider Single Sign On Plugin enabled. Staying current will help achieve business outcomes and stay up to date with the latest ServiceNow environment. Now. This issue has been fixed in San Diego Patch 6, San Diego Patch 4b, Rome Patch 10 HotFix 2, Patch 9b, and Quebec Patch 10 HotFix 7b. ServiceNow Tokyo is its second release for 2022 and follows ServiceNow San Diego release. The ServiceNow Tokyo release is purpose‑built to deliver better employee and customer experiences, supercharge automation and trust in operations, and accelerate value in ways that are good for people, good for the planet, and good for profits. commons library is upgraded to version 1. The Snow Software release notes describe new features, product enhancements, and fixes for each release. 2. 0 of the Splunk Add-on for ServiceNow includes the following new features: Improved memory and CPU usage by using multi-instance mode for data collection. Download the solution brief to get an overview of ServiceNow ITSM features, benefits, and use cases. Learning Build skills with instructor-led and online training. Go To /stats. Prioritize and respond to cybersecurity threats faster and more effectively. Learning Build skills with instructor-led and online training. g. Get an executive view of key metrics and indicators with role-based dashboards and reporting. Our free one-day event kicks off in October. While ServiceNow has long realized the power of AI on the Now Platform®, the newest generative AI (GenAI) technologies are creating incredible possibilities for. One of the most requested features of the Developer Program is the ability to choose the version of a developer instance that one gets assigned. 2 and Earlier End of Life. Starting today, AWS Service Management Connector for ServiceNow (version 4. 0 to address reported security vulnerabilities. They name the versions based on the major cities of the world. 28 (December 2022) Approval flexibility - enables the configuration of Approval Rules and arranges them in multiple levels (sequential and parallel). Laden Sie die Zoom Mobile App von Google Play oder aus dem Apple App Store herunter. Three million job cuts coming at Indian services giants by next year, says Bank of America. ServiceNow Upgrade Complete Tutorial | Tokyo Version || #servicenow #sandiego #upgrade #clonedemanding video. Unsere Automatisierungslösungen für Unternehmen bieten außergewöhnliche. Knowledge 2023 united thousands of ServiceNow customers and colleagues from all over the world at the first single global user conference in three years. Gain new ServiceNow skills and fresh insights into the power of digital transformation. To prevent breaking existing integrations when enabling versioning, make version v1 the default. Here is the difference between the app and the add-on. Now Mobile allows pre-hires, new hires, and employees to find answers and get stuff done across IT, HR, Facilities, Finance, Legal and other departments, all from a modern mobile app powered by the Now Platform®. Get Started. Gain new ServiceNow skills and fresh insights into the power of digital transformation. Read More. Dictionary attributes alter the behavior of the table or field that the dictionary record describes. Security Incidents. Application or feature. ServiceNow recently declared its latest deliverance of Kingston, which is regarded as the brand-new version in the long-drawn line of software updates ever since the company was created. ServiceNow continues to revolutionize organizational operations, driving digital transformation. As previously mentioned, ServiceNow releases two new versions per year. Obligatorisch. If your ServiceNow url is then instance name is acme. Removed the ROW_COUNT column in the WORKER_STATE view. Hence, ServiceNow has been updating its versions since the beginning. Description. To have a fallback version, replicate the day prior to the revamping. Before that from 2007 till 2011 ServiceNow was naming ServiceNow versions named after seasons (later months) for e. SANTA CLARA, Calif. The Assessments and Surveys application helps you create, send, and collect responses for surveys. Wenn Sie eine ältere Version von TeamViewer (Classic) auf Ihren Computern installiert haben, aktualisieren Sie bitte TeamViewer. ServiceNow Zero Trust Access is the latest feature in ServiceNow Vault, helping customers build a zero-trust framework for the Now Platform with granular authentication policies. ServiceNow, the enabler of digital workflows to empower organizations with improved operational efficiencies, has announced its Now Platform Rome release. SAM normalization processes match software installation data—aggregated into discovery models—to a central content library of recognized software. The new solutions enhance security and governance, simplify critical processes in healthcare and finance. Learn More. 8. Built on the Now Platform, the CIO Dashboard app features a user interface powered by the Next Experience and key. do. 3CX Version 18, Update 8 B Hotfix, Build 18. xml file) provided by Perspectium Support (as previously mentioned, you need to request this file) and click Upload. The Sequence field in the Catalog Item form. To pull that off, we’re constantly working on many innovations. Features. , and Santa Clara, Calif. The goal was to provide a shared view of IT performance against the business’s top priorities. Although most of our free time has been spent focusing on writing the Learning ServiceNow book, we wanted to post a quick Pro-Tip to address an issue we've seen impact performance on nearly every instance we've worked on: The use of loops to update a single field on a large number of records in the database. The Splunk App for ServiceNow provides insight into incident, change, and event management processes in your ServiceNow instance. ServiceNow also offers developer instance, which is a community edition free of cost. 0 of the Content Pack for ServiceNow. com. ServiceNow has denoted our version of JavaScript as ECMAScript 2021, which encompasses the feature roll-up of ECMAScript. This update for FSLogix is the latest full featured release. The app includes: - A pre-built knowledge base. servicenow. The ServiceNow Aspen release, the first release named after a city, brought in advanced disaster recovery and IT security management capabilities on the platform. Learn how ServiceNow ITSM can transform your IT processes, improve your customer satisfaction, and align your IT goals with your business outcomes. Deliver workflows that connect people, functions, and systems with the platform of platforms for digital business. ServiceNow version for your instance. The application also helps you evaluate, score, and rank records from any table in the system. b. Documentation Find detailed information about ServiceNow products, apps, features, and releases. Other times the ServiceNow code is more powerful or newer, and you may decide to use that code instead. The above questions will form the foundation of your migration planning, but as we’ve detailed, actual migration success depends on having the right tools. — Sept. If you’re a ServiceNow Admin, then you should already be quite familiar with HI. Visit Snyk Advisor to see a full health score report for servicenow, including popularity, security, maintenance & community analysis. 4 update set may be applied to a or “Madrid,” “New York,” or “Orlando” platform release of ServiceNow. SANTA CLARA, Calif. 8. Drive growth and reduce costs with the intelligent platform. 2023/10/25. “ServiceNow has provided frictionless ways for colleagues to handle their IT; it has removed a lot of mundane tasks and certainly made onboarding. ServiceNow’s Support Life Policy or Upgrade Policy states that aServiceNow (NOW 0. Vancouver Release Notes. Aug 14, 2022 New tool: Get Latest Version of ServiceNow Docs Page; March 2022 Mar 4, 2022 How to Set or Change ServiceNow Application. Install-PSResource -Name ServiceNow -Version 3. As there are ServiceNow versions ranging from 2011 to present, this blog will only be focusing on the previous release San Diego (Q2 – 2022), the current release is Tokyo (Q2 – 2022) and the next release Utah (Q2 – 2023) and how to go about upgrading your instance. To check current ServiceNow releases or version, please follow below steps: Logged in to ServiceNow application. It’s hard to believe an entire year has passed since we launched the first fully digital version of Knowledge during the COVID-19 pandemic. Below is the up-to-date list of the previous, current, and upcoming ServiceNow releases. That, in turn, allows you to drive the real growth you need – and expand the benefits of workflow far beyond. The list of ServiceNow versions are: Aspen - It was released on 2011-12-01. We’re at a unique moment in business history. The ServiceNow ITSM connector allows you to manage Trend Vision One Workbench alerts directly in ServiceNow. Note: Keep in mind that when handling objects in JavaScript, you’re passing by reference, not by value. Get Started. ServiceNow supports application delivery by integrating service management processes, social collaboration for IT departments, software-as-a-service delivery, and web functionality. Consult the release notes for each version between your current version and the target version if more than one release has occurred since you last upgraded. Version 4. 1, the options for setting your preferences and behavior for the Incidents field are relocated to the Assess your model section. Demo your way—whether you are new to ServiceNow or an experienced developer, we have an option for you. December 08, 2022. Here’s an article from ServiceNow’s docs site on that. Berlin - It was released on 2012-09-20. A metric is a comparative measurement used to report the effectiveness of flows and SLAs. Please check the ServiceNow Schema Changes before upgrading to Quebec. ServiceNow. Follow these tips and best practices to ensure your ServiceNow upgrade transition goes smoothly. Version 4. 1. 0 using the authorization code grant. The org. 3. Use collaborative workspaces for effective management of risks and IT remediation. Bring the power of generative AI to the Now Platform with Now Assist. 1. Visit the popularity section on Snyk Advisor to see the full health analysis. Our free one-day event kicks off in October. In the resulting form, click Preview Update Set in the top right corner, and close the pop-up after it finishes running. Our free one-day event kicks off in October. The conference is still fully digital this year, and there’s good reason to feel extra excited about it. Ein Abo-Modell für TeamViewer (Classic) beinhaltet alle Updates, sowohl große als auch kleine. Knowledge Base. 1. Select “Carbon Black Cloud - ServiceNow ITSM Integration” from the “Select Integration to Create Incidents” dropdown. Subreddit for ServiceNow users, admins, devs, platform owners, CTOs and everything in between. Manage risk with full visibility, intelligent insights, and a single system of action. * Preconfigured data inputs for twenty ServiceNow database tables. 2% to. The world of work is changing faster than ever, but one thing remains the same: When technology unleashes human creativity and passion, everyone benefits. San Diego. To prevent breaking existing integrations when enabling versioning, make version v1 the default. It involves setting up systems to define, manage, automate and structure services for companies. Mobile first. May 10, 2021. Reveal Solution Discussion 15. Skip to page content. A ServiceNow upgrade is a major project by itself. ; Use the copy icons to obtain the following settings:Management IP address or hostnameFind detailed information about ServiceNow products, apps, features, and releases. Accelerate your upgrade with essential tools, resources, and expert help. If possible, we also recommend migrating any existing Express-feature-dependent functionality over to the Enterprise versions. Like clockwork, ServiceNow releases a new version every six months (typically end of Q1 and end of Q3). Mobile first. 1 release . See moreServiceNow has announced its release of ServiceNow Utah (Q1 2023), the newest version in the long line of software updates since the company’s creation. September 20, 2023. When versioning is enabled, Resource URLs contain a version number. The ServiceNow® Tokyo release includes new products and applications, as well as additional features and fixes for existing products. 4. Wählen Sie aus über 500 zertifizierten, sofort einsatzbereiten Apps und. Version 2. Additionally, review the release notes for each product you have licensed. ServiceNow は、提供されるアプリケーション、データ、ビジネスロジック、セキュリティーモデルなどが単一のクラウドプラットフォーム上で稼働するように実装されており、計画から運用、サービス管理など、さまざまな業務がエンドツーエンドで完結する. If you choose you can upgrade from there but it is difficult to go downwards. New Deposit Operations. Depending on your instance version, the content of these files may even be visible to everyone with the itil role! (Although on more recent versions of ServiceNow, it requires a separate role: tracked_file_reader; but the data is still not encrypted, and thus is still something to be wary of). Start by navigating to Service Portal -> Widgets in the application navigator, then click New to create a new widget record. To pull that off, we’re constantly working on many innovations. 1. 4. A popup will appear displaying the following information about your ServiceNow instance: Information. Configurable in low‑code, latest generative AI capability offers fast, more relevant answers in the Virtual Agent chatbot to help increase productivity without adding complexity. This approach can lose sight of the strategic business value that ServiceNow canUse the following information to ensure that your mobile devices and operating systems are ready to use ServiceNow mobile apps. Learning Build skills with instructor-led and online training. Up. do. ServiceNow provides extensive access to instances through a set of RESTful APIs. ServiceNow acquires Enable tech to improve health and safety management. The latest release, San Diego, is no exception. Get started. Vancouver Release Notes. Because update sets make changes to an instance, review this information to avoid errors and performance issues. Skip to page contentGain new ServiceNow skills and fresh insights into the power of digital transformation. The latest biennial update, released in March 2020, provides fully embedded virtual agents and context-aware predictions and insights. Our free one-day event kicks off in October. The names of the latest versions presently in use are Aspen, Calgary, Berlin, Dublin, Fuji, Eureka, Geneva, Istanbul, Helsinki, and Jakarta. 20, 2023 — ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced comprehensive new automation solutions in the Now Platform Vancouver release. It provides a common language for use across departments, systems, partners and suppliers, reducing cost and risk of system implementation. Documentation Find detailed information about ServiceNow products, apps, features, and releases. ServiceNow Administration handles sidebar automapping routine administration, maintenance, and support of the ServiceNow Platform for enterprises. Aktualisieren Sie TeamViewer (Classic) auf dem entfernten Gerät. 3 © 2023 ServiceNow, Inc. Die umfangreichere Enterprise-Version schlug mit 42. Using our extensive experience with the NOW platform, we’ve listed 10 technical best practices for a quick and effective ServiceNow upgrade. 4/5/19: This article has been updated on 4/5/19 to reflect changes to the platform, add more screenshots and clarity, and to add a link to the free, downloadable version of this tool. Application Navigator: Allows users to navigate between applications and modules. Use generative AI to empower your customers, admins and developers, with low-code tools and connected data. SANTA CLARA, Calif. do, in your instance. Important: The ServiceNow Observer supports the cloud and SaaS ServiceNow versions 'New York', 'Quebec', 'Paris'. About Acorio An Elite ServiceNow partner, Acorio is the largest pure-play ServiceNow consultancy in the world. IT Operations Management. 939, September 2023. Achieve your business outcomes with speed, upskill your team, and drive your company’s innovation agenda to the next level. 1. ServiceNow and MuleSoft are working together to extend service management across the enterprise by fully integrating business processes such as ITSM, HR, legal, finance, procurement, operations. When Fred Luddy founded ServiceNow in 2004, he envisioned a cloud-based platform anyone could use to manage digital workflows inside an organization. 9 is backward compatible with previous ServiceNow versions too. 0 is now available and provides integration of vulnerability data from Carbon Black Cloud to create tickets in ServiceNow. By automating routine tasks, AI and related technologies like machine learning (ML) make processes more efficient, saving time and money. In our quest to make the world work better for everyone, ServiceNow updates the Now Platform every six months. Do more with IT Service Management. It has a unique way for naming its versions. ServiceNow’s Chief Operations Officer, CJ Desai, shares additional insights and innovations in his blog. IT Service Management. ServiceNow offers the solution.